Thank you for visiting and shopping at Following are the terms and conditions that constitute our Domestic Shipping Policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped on weekends or public holiday days. If we are experiencing a high volume of orders, shipments maybe delayed slightly. If there will be a significant delay in shipment of your order, we will contact you via email or telephone to inform you of this. If your order is needed by a specific date please add this information to your order or contact us after ordering so we are aware of your deadlines. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. The below timescales are estimates unless named as a guaranteed service. Business days exclude weekends and bank holidays.   

Shipment options examples

RoyalMail 2nd Class 5-7 business days £3.99

RoyalMail 1st Class 3-5 business days £7.99

RoyalMail Next Day Guaranteed 2-3 business days £9.99

Shipment confirmation & Order tracking

Once your order has been completed and shipped you will receive a shipping confirmation email. If your shipping method has a tracked service the tracking number will be included in the email and will be active within 24 hours.   

All our deliveries require a signature

Please ensure you, or another adult is there to sign for your delivery. If you are not going to be at home we are more than happy to deliver to a work address. If there is nobody at the address to sign for your delivery then Royal Mail may leave the parcel with a neighbour, or leave a calling card and hold your parcel at your local delivery office for your collection.  Please remember to collect your parcel within the specified timescale to aviod the parcel being returned to EngraveDrinks as re-delivery charges will be applied if your parcel is returned to our Dispatch Depot.

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